Heartland Foods Acquisition & Integration
Integrated an acquired business into a unified operating environment while preserving customer data, continuity, and team adoption.
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Karleigh Jackson
Executive Operations • Analytics • Leadership
Helping leaders see what their business is telling them.
Executive leader with a passion for transforming complex
operations into clear, measurable business outcomes through
technology, process design, analytics, and human-centered
leadership.
A portfolio of measurable business transformation.
Executive leadership, CRM strategy, operational excellence, analytics, and digital transformation—presented through real business outcomes.
Wellness Consultant Sales Platform
Turned a sales presentation into a connected digital workflow that streamlined customer acquisition and the handoffs behind every new sale.
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Freezer Thaw Crisis Response
Built a 24-hour intake solution that distributed crisis-response work across the sales team and gave Customer Service the visibility to act quickly.
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Season of Thanks Growth Campaign
Turned a historically weak sales period into a coordinated growth campaign connecting marketing, sales, logistics, and customer experience.
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Lead Attribution & Routing
Built a tracking and routing system that connected lead sources to the right sales representative and gave leadership clearer visibility into the funnel.
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Recruiting Funnel Automation
Replaced repetitive recruiting handoffs with an automated candidate journey that improved visibility while reducing manual work.
View Case StudyThe principles that guide my work.
My approach isn't built around buzzwords or frameworks. It's grounded in a handful of beliefs that consistently lead to better teams, better decisions, and better business outcomes.
I believe...
Visibility creates accountability.
The best leaders don't need more reports—they need better visibility. When everyone understands what matters, better decisions happen naturally.
I believe...
Technology should support people—not the other way around.
Great systems remove friction instead of creating it. Software should adapt to how people work.
I believe...
Complexity should never be the customer's problem.
Internal operations can be incredibly sophisticated while still delivering a simple experience externally.
I believe...
Sustainable growth starts with operational clarity.
Growth exposes weaknesses. Strong systems allow organizations to scale with confidence.
Building businesses from the inside out.
More than twenty years of leadership across operations, technology, analytics, customer experience, procurement, CRM strategy, and organizational transformation.
2026 — Present
Founder & Executive Consultant
EKA Consulting
Partnering with organizations to improve visibility, streamline operations, optimize systems, and create measurable business outcomes.
2019 — 2025
Senior Director of Technology
Ellsworth Foods
Led enterprise technology initiatives, CRM strategy, analytics, reporting, operations, purchasing, and digital transformation.
Earlier Career
Leadership Across Operations, Procurement & Customer Experience
Multiple Organizations
Built a multidisciplinary career spanning operations, leadership, customer experience, analytics, purchasing, technology implementation, and organizational improvement.
Connect
If you're building something meaningful, I'd love to hear about it.
Whether you're looking for executive leadership, operational clarity, strategic technology guidance, or simply want to exchange ideas, let's start a conversation.